Shipping policy

Thank you for shopping with Boutique Feejos. We are committed to processing and delivering your orders as quickly and reliably as possible.

Please review the shipping information below before placing your order.

Shipping Destinations

Boutique Feejos currently offers shipping within Canada only.

At this time, we do not offer international shipping to destinations outside Canada.

Processing Time

All orders are processed within 2–3 business days after your order is successfully placed.

Processing includes order verification, preparation, packaging, and handing your order over to our shipping carrier.

Orders are processed Monday through Friday, excluding Canadian statutory holidays.

Please note that orders placed on weekends or holidays will begin processing on the next business day.

Transit Time

After your order has been processed and shipped, the estimated transit time is approximately 3–5 business days.

Transit time begins once your order has been handed over to the shipping carrier.

Total Delivery Time

The estimated total shipping time is:

2–3 business days processing + 3–5 business days transit = approximately 5–8 business days total.

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside our control.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, when available.

You can use the tracking information to follow your package's delivery progress.

Please allow some time for tracking information to update after your order has been shipped.

Shipping Delays

While we work to meet our estimated delivery times, occasional delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Carrier delays

  • Holidays and peak shopping periods

  • Incorrect or incomplete shipping information

  • Unexpected transportation or delivery issues

If your order is delayed, we appreciate your patience while the carrier works to complete delivery.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before completing your purchase.

Boutique Feejos is not responsible for delays, failed deliveries, or additional shipping costs resulting from an incorrect or incomplete address provided at checkout.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible.

Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact our customer support team.

We will work with you to help resolve the issue and, where applicable, coordinate with the shipping carrier.

For damaged packages, we recommend keeping the original packaging and taking photographs of the package and items received.

Questions About Shipping?

If you have any questions about your order or our shipping policy, please contact us:

Name: Boutique Feejos
Phone Number: +1 418-692-2201
Email: Support@Boutiquefeejos.shop
Address: 11 Rue Notre Dame, Québec, QC G1K 4E9, Canada